brokers, claimants, third parties), ensuring timely information is provided to all of them. Making final decisions about resolution of customer transactionscoverage and indemnity.Ĭommunicating with customers and other parties (i.e.
Investigating the details around the customer transactionsloss by identifying and requesting relevant information from various parties. Handling and resolving customer transactionssettling insurance losses as per internal company procedures. Serving as first point of contact for the customer. Extensive internal trainings ensure we internally build and develop a next generation of insurance experts. Previous insurance experience is not required but a plus. The position provides opportunities for applying your analytical thinking, problem solving, and communication skills. The role incorporates investigating the circumstances around the insurance transactiona loss, making relevant decisions about coverage, while simultaneously liaising with different stakeholders. The role is responsible for managing the whole insurance customer serviceloss lifecycle – from the moment of the initial customer contactloss happens until final resolution.
We need to be able to adapt to unexpected situations, which can be a challenge… Yet, it is precisely this adaptability that gives us an opportunity to develop and makes our life here more exciting!
#Ms agent full
The environment here is very cosmopolitan - your colleagues will be from all over the globe! Our Accenture world is full of changes and new things, so we are always ready to support our colleagues when needed – our open office space makes this communication much easier and efficient. You will become a part of a large group of interesting and open-minded people with diverse backgrounds and experience.
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